Data utilizing initiatives

Toyota utilizes information to solve social issues and provide better products and services.

We use the information provided by our customers to improve the quality of our products and services, to provide information such as notifications, and to prevent unauthorized use through identification verification.

In order to provide safe services, we also pay careful attention to the handling of information.

We put privacy first and strive to provide products and services that please our customers.

Utilizing Data with Connected Services

Vehicle data enables us to grasp the state of customer's driving and the state of customer's vehicles.By reading and analyzing customer driving and vehicle conditions from the data, this system helps to improve driving experience and resolve vehicle problems, such as providing advice on driving and solving problems related to the vehicle.

In addition, the vehicle is equipped with various sensors, and by analyzing the sensor information, the environment in which the customer's vehicle has driven can be grasped.

Effective use of this information on the driving environment can help to solve social issues, for example, by helping to alleviate traffic congestion, or by efficiently grasping the deterioration of roads for repair.

Examples of Toyota's data utilization

Here are some examples of our efforts to create a "enriching the lives of communities" through the utilization of data.

Map of traveled routes

It is a service to obtain information about the road that the connected vehicle has actually ran and show on the map whether vehicles can pass through.

In particular, the system is being used to check the detour in the event of a disaster, to check the restored roads, and to improve the accuracy of the expected arrival time to the destination.

In the event of a special heavy rain warning or earthquake with a seismic intensity of 5 or higher, we contribute to disaster countermeasures and restoration activities by cooperating with the local government.

Use of vehicle data in road maintenance inspections

Understanding the condition of roads leads to providing safety and security, such as preventing accidents and ensuring evacuation routes in the event of a disaster, etc.

This technology analyzes vehicle information obtained from a connected car, allowing to check the deterioration of the road surface.

This will allow us to examine the plans and priorities for road maintenance and inspection.

As a result, it is expected that the efficiency of road surveys conducted by local governments will be improved, and maintenance and repair of roads will be promoted, leading to an affluent mobility.