Toyota Motor Corporation (Toyota) investigated its model certification applications as per instructions from the Ministry of Land, Infrastructure, Transport and Tourism (MLIT) on January 26 this year. Although the investigation is still in progress, seven models, including some that have already been discontinued since 2014, were tested using methods that differed from the government standards, and we reported this to MLIT on May 31.
The model certification applications in question involve inadequate data in pedestrian and occupant protection tests for three production models (Corolla Fielder / Axio and Yaris Cross) and errors in crash tests and other test methods for four discontinued models (Crown, Isis, Sienta, and RX).

We sincerely apologize for any concern or inconvenience this may cause to our customers and stakeholders who have placed their trust in Toyota. We take it seriously that the problem was discovered at Toyota following the recent discovery of certification issues at Hino Motors, Ltd. and Daihatsu Motor Co., Ltd. and Toyota Industries Corporation.

Following comprehensive internal verifications on the affected vehicles, including those that are no longer in production, we can confirm that there are no performance issues that contravene laws and regulations. Therefore, there is no need to stop using the affected vehicles. However, considering these findings, we have taken action to temporarily halt shipments and sales of three models currently produced in Japan (Corolla Fielder, Corolla Axio, and Yaris Cross), effective today. We will continue to provide detailed explanations to the authorities and expedite appropriate measures, including conducting testing in the presence of witnesses.

In January this year, we announced the Toyota Group Vision, "Inventing our path forward, together." We will continue to work on making "ever-better cars" in a genba where employees have authority, which is a unique Toyota corporate culture.

Again, we extend our sincere apologies to our customers and stakeholders.

Affected Models

Models Vehicle Katashiki Production Test Items Cases
Full-wrap frontal collision test Offset frontal collision test Pedestrian protection test Rear collision test Luggage displacement test Engine power test
1 Crown ARS210, AWS210, AWS211
GRS210, GRS211, GRS214
AWS215, GWS214
2014/7 - 2020/12           1. Development test data with airbag timer system applied for certification
          4. Moving barrier weight inconsistent with regulation
  Crown (Royal / Athlete) ARS210, AWS210, AWS211
GRS210, GRS211, GRS214
2015/8 - 2020/12           3. Development test data of other measuring points applied for certification (Left used for right and vice versa) (Unilateral used for both sides)
2 Isis ZGM10G, ZGM10W, ZGM11G, ZGM11W
ZGM15G, ZGM15W
2015/9 - 2018/1         1. Development test data with airbag timer system applied for certification
3
4
Corolla Axio
Corolla Fielder
(Axio)
NKE165, NRE160, NRE161, NZE161, NZE164
(Fielder)
NKE165G, NRE161G, NZE161G, NZE164G, ZRE162G
2015/2 - In production           3. Development test data of other measuring points applied for certification (Left used for right and vice versa)
          2. Impact angle inconsistent with regulation
5 Sienta NCP175G, NHP170G
NSP170G, NSP172G
2015/5 - 2022/7           4. Moving barrier weight inconsistent with regulation
          3. Development test data of other measuring points applied for certification (Left used for right and vice versa)
6 Yaris Cross MXPB10, MXPB15, MXPJ10, MXPJ15 2020/7 - In production           5. Luggage block inconsistent with regulation
7 Lexus RX GYL20W, GYL25W, GYL26W 2015/9 - 2022/9           6. Adjustment on engine control system during test
Added June 4, 2024
Sustainable Development Goals

Toyota Motor Corporation works to develop and manufacture innovative, safe and high-quality products and services that create happiness by providing mobility for all. We believe that true achievement comes from supporting our customers, partners, employees, and the communities in which we operate. Since our founding over 80 years ago in 1937, we have applied our Guiding Principles in pursuit of a safer, greener and more inclusive society. Today, as we transform into a mobility company developing connected, automated, shared and electrified technologies, we also remain true to our Guiding Principles and many of the United Nations' Sustainable Development Goals to help realize an ever-better world, where everyone is free to move.

SDGs Initiatives
https://global.toyota/en/sustainability/sdgs/

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