Aim
- Regarding people as our greatest asset and developing the talent that will shape the future based on the philosophy that "monozukuri (manufacturing) begins with developing people"
Developing People Who Act for the Sake of Others
- The common foundation for Toyota's human resource development is as follows:
- Philosophy: Toyota Philosophy
- Skills: Toyota Production System (TPS)
- Behavior: Toyota Way 2020
- Based on the philosophy of "for the sake of others," Toyota develops people who acquire TPS skills―thoroughly eliminating Muda (waste) and shortening lead times―and embody that philosophy through their behavior.
- Guided by the principle of "Respect for People," individuals with diverse knowledge, skills, and values respect and support one another while continuously pursuing improvement, thereby contributing to the growth of both individuals and the organization.
"Making Ever-better-Cars", "Best-in-Town"
- By enabling genba (frontline workplaces) rooted in their communities to act autonomously and make "ever-better cars" that respond to customer needs and social issues that differ by region, Toyota aims to become the "best-in-town" company―loved by and relied upon by the local community.
- To support this, management and employees engage in dialogue at genba in each region and company, and work together to create optimal talent development and workplace environments that support the sustainable growth of both individuals and the organization.
Initiatives
Materiality (Key Issues)
- Under its mission of "Producing Happiness for All," Toyota identified six material issues* as it transforms into a mobility company.
* Expanding the Value of Mobility; Safety & Reliability; Coexistence of Humanity & the Earth; Supporting the Community & Employment; Active Contribution by All; and Strong Production & Business Operation. - Of the above, "Supporting the Community & Employment" and "Active Contribution by All" were translated into specific issues related to people working at Toyota. (Respect for Human Rights, Human Resource Development, Dialogue with Employees, DE&I, Labor Practices, Health and Safety)
- Toyota aims to create an environment in which all people working at Toyota can fully demonstrate their individuality, strengths, and abilities, thereby enabling the company to deliver better value to customers.
Respect for Human Rights
Aim
- Respect for the human rights of all people involved in our business activities
Initiatives
- We deepen understanding of Toyota's Human Rights Policy among all people working at Toyota and embed policy-based actions through human rights due diligence and educational opportunities.
- We aim to create a workplace free from human rights violations, where all people working at Toyota respect the dignity of others.
Human Rights Due Diligence*1
To meet the expectations of our stakeholders, we refer to international norms such as the UN Guiding Principles on Business and Human Rights and the Universal Declaration of Human Rights to tackle issues related to human rights.
To exercise human rights due diligence within the supply chain*2, Toyota utilizes the Supplier Sustainability Guidelines, which specifically state that Toyota respects human rights and expects its supplier network to also have this perspective. Working together with our suppliers on risk monitoring, developing countermeasures, tracking, and remediation allows Toyota to provide guidance and support to potentially affected stakeholders.
Furthermore, to be more transparent, we work together with external stakeholders including NGOs to both understand the societal expectations and assess our prioritized activities accordingly. By doing so, we hope to engage in corporate activities that are fair and impartial.
| *1 | The process used for the identification, prevention, and mitigation of negative human rights impacts. |
|---|---|
| *2 | Refers to the entire process of vehicle manufacturing, from the procurement of raw materials and components for a product to assembly, including component manufacturers and materials. |
Details of our human rights initiatives are available in the Sustainability Data Book. For more information on the following initiatives, please see the "Value Chain Collaboration" page.
- Policy for Sustainable Natural Rubber Procurement
- Toyota's action taken for Forced Labor of Migrant Workers (Statement on the Modern Slavery Acts)
- Grievance Mechanism for Human Rights Violations in the Supply Chain and Beyond
Human Resource Development
Aim
- Recruit and develop people who, based on the Toyota Philosophy, think independently and continue to act for the sake of others
Initiatives
- Based on the belief that "monozukuri (manufacturing) begins with developing people", Toyota has focused on Human Resource Development since its founding.
- The common foundation for Toyota's human resource development is as follows:
- Philosophy: Toyota Philosophy
- Skills: Toyota Production System (TPS)
- Behavior: Toyota Way 2020
- Based on our principle of "Respect for People,"* Toyota positions improvement and ingenuity by people working at genba (frontline workplaces) as essential elements of competitiveness and value in manufacturing.
* Respecting people's ability to think
Dialogue with Employees
Aim
- Promote action through dialogue between the company and employees based on "mutual trust and mutual responsibility"
Initiatives
- We engage in discussion and dialogue with employees through various opportunities, including labor-management communication and engagement surveys, to deepen our understanding of the views of our diverse workforce, identify issues that need to be addressed, and make improvements.
- With the aim of improving employees' well-being and enabling higher-quality dialogue, we implement measures to build a shared understanding between the company and employees.
Diversity, Equity, and Inclusion (DE&I)
Aim
- Ensure that all people working at Toyota are respected and that those with diverse talents and values can fully demonstrate their individuality, strengths, and abilities
Initiatives
- We respect diverse ways of living and working, enabling each individual to contribute according to their motivation and abilities.
- The active contribution of every individual working at Toyota enables us to better respond to increasingly diverse customer and societal needs, while driving transformation beyond conventional business domains and taking on challenges in new areas.
- We do not tolerate discrimination for any reason, including sex, gender, age, nationality, race, color, ethnicity, creed, political affiliation, religion, social origin, sexual orientation, gender identity, disability, pregnancy, marital status or parental status.
- In line with Toyota's Human Rights Policy, we create opportunities for diverse talent to thrive by drawing on their individuality, strengths, and abilities.
Action Plan for Creating More Positive Work Environments and Supporting Work-life Balance
Toyota positions the promotion of diversity in the workplace as a critical management strategy and is undertaking measures to enable a diverse workforce to work with enthusiasm and a sense of purpose. To promote employee participation in the workplace, Toyota is taking measures to support a work-life balance, such as creating work environments that enable employees to continue working with confidence in parallel with childcare or nursing care duties.
Learn moreLabor Practices
Aim
- Contribute to employees' peace of mind and the sustainable growth of local communities by ensuring stable employment and maintaining and improving working conditions
Initiatives
- We place importance on achieving both of the following: responsibly creating an environment where employees can work with peace of mind and in good health, and enabling employees to contribute to maintaining and enhancing the company's competitiveness through autonomous Kaizen (continuous improvement) and growth.
- In addition to complying with laws, regulations, and practices in each country and region, we promote creating an environment where each employee can work with peace of mind and in good health.
Health and Safety
Aim
- Continue to protect the health and well-being of employees and their families, while embedding a safety culture and striving for zero workplace accidents
Initiatives
- We focus on creating workplaces where everyone at Toyota can work safely, maintain their physical and mental well-being, and continue to thrive at work.
- We promote health and safety for employees as well as everyone working at Toyota, including on-site contractors, based on the following philosophy and policies:
- Philosophy for health and safety: the "Toyota Motor Corporation's Declaration of Health Commitment" and the "Basic Philosophy for Safety and Health"
- Health and safety policy: Globally expanding the "Inheritance and Evolution of the Interdependent Health and Safety Culture"
Philosophy for health and safety
The physical and mental health of our employees is the driving force behind our good performance, and our top management has announced, in Toyota Motor Corporation's Declaration of Health Commitment issued in 2017, that Toyota aims to become a health-first company.
With regard to safety, the message "Safe work is the gate to all work. Let us pass through this gate" has long been passed on as the basic philosophy for safety and health, and incorporates Toyota's strong desire for its employees to never be involved in occupational accidents.
Health and safety function policy
Aiming to develop human resources and workplaces capable of positively thinking and taking action to safeguard their health and safety, Toyota is promoting the Inheritance and Evolution of the Interdependent Health and Safety Culture. We are working, on a global scale, toward developing people to help them work in a lively manner and enhance their ability to predict risks, and also developing workplaces to help create a positive work environment friendly to every single worker.
Related Information
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- Sustainability Data Book
- This data book summarizes Toyota's sustainability policy, initiatives, and activities of previous year.
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