Value Chain Collaboration
- Enhancing further the Customer First policy by promoting collaborative activities with our business partners including suppliers and dealers.
- Toyota promotes open and fair business practices and is making constant progress with initiatives to promote sustainability. We are also working closely with suppliers and dealers to improve quality, as well as providing safety and peace-of-mind to our customers, to achieve a high level of customer satisfaction.
Sharing Toyota Supplier Sustainability Guidelines
In 2009, Toyota established the Supplier CSR Guidelines, laying out the role of businesses in society to facilitate efforts undertaken with our suppliers. (some parts of it have been revised in 2012)
In 2021, we made further revisions focused mainly on addressing environmental and human rights issues that have grown more serious in recent years.
Policy for Sustainable Natural Rubber Procurement
Natural rubber, the majority of which is considered to be used in automotive parts, is a vital natural resource.
On the other hand, there are concerns such as deforestation in the rubber production areas, social issues in supply chains, and negative impact on local biodiversity.
Toyota Motor Corporation is a member of the Global Platform for Sustainable Natural Rubber, an international membership-driven platform to lead improvements in the socio-economic and environmental performance of these issues, and has promoted our initiatives, in cooperation with our suppliers, through our responses to sustainable procurement of natural rubber.