Sep. 28, 2020
Toyota's response to the spread of COVID-19 (Novel Coronavirus) infections
With the safety and security of customers, employees, and other stakeholders as our top priority, Toyota has been implementing measures based on guidance received from government authorities in order to help prevent the spread of COVID-19 infections.
The following outlines the measures against COVID-19 and current status of the impact on Toyota-operated events and facilities as it relates to the spread of COVID-19. The below information will be updated as deemed appropriate.
Regarding Toyota's Support
The Kokoro Hakobu Project (with "Kokoro Hakobu" meaning "to carry or deliver one's heart" in Japanese) has been the collective name of nationwide initiatives by Toyota, Toyota sales outlets in Japan, and their employees to provide continuous and long-term support to disaster-affected areas in the wake of the Great East Japan Earthquake. The name has the connotation of "carrying you in our hearts." Based on Toyota's desire to contribute in some way to people who have contracted and are suffering from COVID-19, as well as to the medical professionals, Japan's central government, and local governments in Japan fighting the disease night and day, Toyota has decided to apply "The Kokoro Hakobu Project" as its overall moniker for related support activities conducted by Toyota Group companies working together.
- August 12 announcementToyota Tsusho Donates Personal Protective Equipment for Medical Frontlines to City of Nagoya Health & Welfare Bureau
- July 17 announcementToyota Provides Aid to Areas Hit by the July 2020 Record-Breaking Torrential Rains and Floods in Japan
- July 14 announcementToyota Tsusho Corporation and Toyota Central R&D Labs Donates V-CAT-based Compact Air Purifiers to Nursing Care Facilities
- June 5 announcementToyota Mobility Foundation to Expand Provision of Connected and Sanitized Mobility Services to support Healthcare in Indonesia in Support of the Fight against COVID-19
- June 4 announcementToyota Tsusho Prevents the Spread of COVID-19 in Africa -Providing medical supplies, and maintenance parts for the Toyota vehicles that support people's lives-
- June 2 announcementThe Toyota Mobility Foundation and partners establish digital platform to help support people and industry in rural Germany
- May 8 announcementToyota Mobility Foundation to Expand Provision of Connected and Sanitized Mobility Services to Healthcare Workers in Philippines in Support of the Fight Against COVID-19
- May 1 announcementAisin to Produce Simplified Bed Frames and Partitions for Medical Sites
- May 1 announcementParticipation in "IP OPEN ACCESS DECLARATION AGAINST COVID-19"
- April 30 announcementToyota Provides Medical Facility with Transport Vehicle for Seriously Ill COVID-19 Patients
- April 28 announcement"Kokoro Hakobu Project": Offering Constant Hope for 9 years (Toyota Times)
- April 28 announcementToyota Group Engaged in Full Production of Medical Face Shields
- April 7 announcementToyota Group Announces Support Measures for the Frontlines of the Medical Sector and Medical Products
- February 7 announcement
- January 29 announcement
Adjustments to Domestic Production
Regarding Events, and Customer-Related Activities
TOYOTA Rent a Car
Due to the closure or shortening of operating hours of commercial facilities where Toyota Rent a Car shops operate, our shops are closing or shortening their operation hours. For details, please view the link below.
https://rent.toyota.co.jp/eng/notice_cms.aspx
ShowroomUpdated September 28
Some showrooms are closing or shortening their operation hours for the period below. Period and operation hours are subject to change depending on the situation.
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Toyota Motor Corporation Showroom / Lexus Gallery Midland Square (in Midland Square, Nagoya)
- Shortening of operation hours
- From August 7 (Fri) to September 30 (Wed)
- 11:00-20:00 (normal) → 11:00-19:00 (after changed)
- Toyota Motor Corporation Showroom
- https://www.toyota.co.jp/showroom_midlandsquare/(Japanese-language site only)
- Lexus Gallery Midland Square
- https://lexus.jp/dealership/lexus_gallery/midland_square/(Japanese-language site only)
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LEXUS meets...
- Shortening of operation hours
- From June 1 (Mon)
Boutique11:00-19:00
Test Drive11:00-19:00
Cafe11:00-21:00
(Last OrderFood 19:00 Drink 19:30)The closing time may change depending on the situation.https://lexustokyo.jp/lexusmeets/(Japanese-language site only)
Cultural/Exhibition facilities & Plant TourUpdated July 21
Operation for museums and plant tour have been suspended for the period below.
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- Plant Tours
- Recommencement from October 5 (Mon), but will be limited to field trips of social studies classes from Japanese elementary schools.
Toyota Kaikan Museum is open.
Events
Lexus Cancels LEXUS DESIGN EVENT at 2020 Milan Design Week
Following the official cancellation of this year's Milan Design Week, Lexus has also canceled its 2020 LEXUS DESIGN EVENT, "SENSES ELECTRIFIED."
https://global.toyota/en/newsroom/lexus/32286523.html