With the safety and security of customers, employees, and other stakeholders as our top priority, Toyota has been implementing measures based on guidance received from government authorities in order to help prevent the spread of COVID-19 infections.

The following outlines the measures against COVID-19 and current status of the impact on Toyota-operated events and facilities as it relates to the spread of COVID-19. The below information will be updated as deemed appropriate.

Regarding Toyota's Support

The Kokoro Hakobu Project (with "Kokoro Hakobu" meaning "to carry or deliver one's heart" in Japanese) has been the collective name of nationwide initiatives by Toyota, Toyota sales outlets in Japan, and their employees to provide continuous and long-term support to disaster-affected areas in the wake of the Great East Japan Earthquake. The name has the connotation of "carrying you in our hearts." Based on Toyota's desire to contribute in some way to people who have contracted and are suffering from COVID-19, as well as to the medical professionals, Japan's central government, and local governments in Japan fighting the disease night and day, Toyota has decided to apply "The Kokoro Hakobu Project" as its overall moniker for related support activities conducted by Toyota Group companies working together.

Regarding Events, and Customer-Related Activities

TOYOTA Rent a Car

Due to the closure or shortening of operating hours of commercial facilities where Toyota Rent a Car shops operate, our shops are closing or shortening their operation hours. For details, please view the link below.

ShowroomUpdated September 28

Some showrooms are closing or shortening their operation hours for the period below. Period and operation hours are subject to change depending on the situation.

  • Toyota Motor Corporation Showroom / Lexus Gallery Midland Square (in Midland Square, Nagoya)
    Shortening of operation hours
    From August 7 (Fri) to September 30 (Wed)
    11:00-20:00 (normal) → 11:00-19:00 (after changed)
    Toyota Motor Corporation Showroom
    https://www.toyota.co.jp/showroom_midlandsquare/(Japanese-language site only)
    Lexus Gallery Midland Square
    https://lexus.jp/dealership/lexus_gallery/midland_square/(Japanese-language site only)
  • LEXUS meets...
    Shortening of operation hours
    From June 1 (Mon)
    Test Drive11:00-19:00
    (Last OrderFood 19:00 Drink 19:30)
    The closing time may change depending on the situation.
    https://lexustokyo.jp/lexusmeets/(Japanese-language site only)

Cultural/Exhibition facilities & Plant TourUpdated July 21

Operation for museums and plant tour have been suspended for the period below.

This period may be extended depending on circumstances.


Lexus Cancels LEXUS DESIGN EVENT at 2020 Milan Design Week

Following the official cancellation of this year's Milan Design Week, Lexus has also canceled its 2020 LEXUS DESIGN EVENT, "SENSES ELECTRIFIED."