May 28, 2020
Toyota's response to the spread of COVID-19 (Novel Coronavirus) infections
With the safety and security of customers, employees, and other stakeholders as our top priority, Toyota has been implementing measures based on guidance received from government authorities in order to help prevent the spread of COVID-19 infections.
The following outlines the measures against COVID-19 and current status of the impact on Toyota-operated events and facilities as it relates to the spread of COVID-19. The below information will be updated as deemed appropriate.
Statement on Reported COVID-19 Infection at Toyota Work Site in Japan
Regarding Toyota's Support
The Kokoro Hakobu Project (with "Kokoro Hakobu" meaning "to carry or deliver one's heart" in Japanese) has been the collective name of nationwide initiatives by Toyota, Toyota sales outlets in Japan, and their employees to provide continuous and long-term support to disaster-affected areas in the wake of the Great East Japan Earthquake. The name has the connotation of "carrying you in our hearts." Based on Toyota's desire to contribute in some way to people who have contracted and are suffering from COVID-19, as well as to the medical professionals, Japan's central government, and local governments in Japan fighting the disease night and day, Toyota has decided to apply "The Kokoro Hakobu Project" as its overall moniker for related support activities conducted by Toyota Group companies working together.
- May 8 announcementToyota Mobility Foundation to Expand Provision of Connected and Sanitized Mobility Services to Healthcare Workers in Philippines in Support of the Fight Against COVID-19
- May 1 announcementAisin to Produce Simplified Bed Frames and Partitions for Medical Sites
- May 1 announcementParticipation in "IP OPEN ACCESS DECLARATION AGAINST COVID-19"
- April 30 announcementToyota Provides Medical Facility with Transport Vehicle for Seriously Ill COVID-19 Patients
- April 28 announcement"Kokoro Hakobu Project": Offering Constant Hope for 9 years (Toyota Times)
- April 28 announcementToyota Group Engaged in Full Production of Medical Face Shields
- April 7 announcementToyota Group Announces Support Measures for the Frontlines of the Medical Sector and Medical Products
- February 7 announcement
- January 29 announcement
Adjustments to Domestic Production
Regarding Events, and Customer-Related Activities
TOYOTA Rent a Car
Due to the closure or shortening of operating hours of commercial facilities where Toyota Rent a Car shops operate, our shops are closing or shortening their operation hours. For details, please view the link below.
https://rent.toyota.co.jp/eng/notice_cms.aspx
ShowroomUpdated May 28
Some showrooms are closing or shortening their operation hours for the period below. Period and operation hours are subject to change depending on the situation.
-
Toyota Motor Corporation Showroom / Lexus Gallery Midland Square (in Midland Square, Nagoya)
- Temporary closure
- From April 11 (Sat) to May 19 (Tue)
- Shortening of operation hours
- From May 20 (Wed)
- 11:00-20:00 (normal) → 11:00-19:00 (after changed)
- Toyota Motor Corporation Showroom
- https://www.toyota.co.jp/showroom_midlandsquare/(Japanese-language site only)
- Lexus Gallery Midland Square
- https://lexus.jp/dealership/lexus_gallery/midland_square/(Japanese-language site only)
-
Lexus International Gallery Aoyama
- Temporary closure
- From April 11 (Sat) to May 29 (Fri)
https://lexus.jp/dealership/lexus_gallery/aoyama/(Japanese-language site only) -
Lexus Gallery Takanawa
- Temporary closure
- From May 7 (Thu)
https://lexus.jp/dealership/lexus_gallery/takanawa/(Japanese-language site only) -
LEXUS meets...
- Temporary closure
- From April 8 (Wed)
https://lexustokyo.jp/lexusmeets/(Japanese-language site only) -
Intersect by LEXUS
- Temporary closure
- From April 8 (Wed)
-
Toyota Mobility Showroom
- Temporary closure
- From March 2 (Mon)
https://mobility.toyota.jp/mobility-showroom/(Japanese-language site only)
Toyota Heartful Plaza (general display spaces for Welcabs)Updated May 28
-
Toyota Heartful Plaza Sapporo
- Temporary closure
- From April 18 (Sat)
https://toyota.jp/welcab/search/heartful/sapporo/(Japanese-language site only) -
Toyota Heartful Plaza Chiba
- Temporary closure
- From April 15 (Wed) to June 1 (Mon)
https://toyota.jp/welcab/search/heartful/chiba/(Japanese-language site only) -
Toyota Heartful Plaza Chiba-chuo
- Shortening of operation hours
- 10:00-18:00 (normal) → 10:00-17:00 (after changed)
https://toyota.jp/welcab/search/heartful/chiba_c/(Japanese-language site only) -
Toyota Heartful Plaza Yokohama
- Temporary closure
- From April 9 (Thu) to May 31 (Sun)
https://toyota.jp/welcab/search/heartful/yokohama/(Japanese-language site only) -
Toyota Heartful Plaza Kobe
- Temporary closure
- From April 16 (Thu) to May 28 (Thu)
https://toyota.jp/welcab/search/heartful/kobe/(Japanese-language site only)
Cultural/Exhibition facilities & Plant TourUpdated May 26
Operation for museums and plant tour have been suspended for the period below.
-
- Toyota Kaikan Museum
- From March 2 (Mon) to June 14 (Sun)
- Plant Tour
- From March 2 (Mon)
The plant tour is scheduled to resume this fall. - From February 29 (Sat) to June 1 (Mon)
- From February 29 (Sat)
- From March 2 (Mon)
- From March 2 (Mon)
Events
Lexus Cancels LEXUS DESIGN EVENT at 2020 Milan Design Week
Following the official cancellation of this year's Milan Design Week, Lexus has also canceled its 2020 LEXUS DESIGN EVENT, "SENSES ELECTRIFIED."
https://global.toyota/en/newsroom/lexus/32286523.html